Leisure Management Systems - Membership, Bookings, Point of Sale, Access Control, and Courses Administration
Privacy Statement


Privacy Statement

Last Updated: 4 May 2018

SportSoft (U.K.) Limited, here referred to as SportSoft, is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Privacy Statement applies to the SportSoft Web site and associated websites and pages and governs data collection and usage. By using the SportSoft website, you consent to the data practices described in this statement.

Collection of your Personal Information
SportSoft collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number through forms on our site which you voluntarily provide.  This is used only in conducting our business as a means of communication between you and us

Information about your computer hardware and software is also automatically collected by SportSoft. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by SportSoft for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the SportSoft Web site.

By using this website and by supplying your details to us, you consent to SportSoft collecting and processing your information.

Social Media & 3rd Party Websites
Keep in mind that if you directly disclose personally identifiable information or personally sensitive data through SportSoft public message boards, this information may be collected and used by others. SportSoft does not read any of your private online communications. SportSoft encourages you to review the privacy statements of Web sites you choose to link to from SportSoft so that you can understand how those Web sites collect, use and share your information. SportSoft is not responsible for the privacy statements or other content on Web sites outside of the SportSoft and SportSoft family of Web sites.

We also post links to third party companies on our website to provide you with information on our trade partners and suppliers. These third party websites are operated by companies that are outside of our control, and as such we are not responsible for the privacy policies of those websites.

How We Use Personal Information

SportSoft collects and uses your personal information to operate the SportSoft Web site and deliver the services you have requested. SportSoft also uses your personally identifiable information to inform you of other products or services available from SportSoft and its affiliates. SportSoft may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. We keep a record of your communications to help assist us with issues with our site or information provided to you. Your information will be kept for a reasonable amount of time, which could reasonably be considered as being still relevant to you. You always have the option to opt-out or opt-in for further communications from us.

SportSoft does not sell, rent or lease its customer lists to third parties. SportSoft may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, SportSoft may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to SportSoft, and they are required to maintain the confidentiality of your information.

SportSoft Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on SportSoft or the site; (b) protect and defend the rights or property of SportSoft; and, (c) act under exigent circumstances to protect the personal safety of users of SportSoft, or the public.

Under 13 year olds
This website is not intended or designed to attract children under the age of 13. We do not knowingly collect personally identifiable data from or about any person under the age of 13. If you are under 13 years old and wish to ask a question or use this site in any way which requires you to submit your personal information, please get your parent or guardian to do so on your behalf.

Data Processing
Our list of services provides some of our business customers with access to our data processing facilities. In this case our customers remain the sole owner of the data, or data controller, and we act as data processor on their behalf. As part of this service, we follow industry-standard procedures for the collection, storage, processing, deletion and transfer of information .

The security of your information is very important to us. We use reasonable measures to safeguard personally identifiable information, and follow applicable laws regarding the security of any information under our control. We also use encryption technology to improve security and help prevent loss or misuse of any information under our control. We use highly effective measures and processes for detecting and deflecting attempts to breach and enter our networks. 

Use of Cookies
The SportSoft Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

Accessing and Updating Your Personal Information
We will make a reasonable effort to comply with requests to view your personal data. We may require verification of your identity before we process a request to edit or remove your information. Please direct any questions about your information to the contact details below to review any personal information held about you.

Changes to this Statement
SportSoft will occasionally update this Statement of Privacy to reflect company and customer feedback. SportSoft encourages you to periodically review this Statement to be informed of how SportSoft is protecting your information.

Contact Information
SportSoft welcomes your comments regarding this Statement of Privacy. If you believe that SportSoft has not adhered to this Statement, please contact SportSoft at admin@sportsoft.co.uk.  We will use commercially reasonable efforts to promptly determine and remedy the problem.